religion vs. psychology Essay -- essays research papers

  Ã‚  Ã‚  Ã‚  Ã‚  Spirituality and psychology are two complex subjects to discuss and they become even more complicated when you try to relate one to the other. Psychology deals with the processes of sense perception, thinking, learning, cognition, emotions and motivations, and personality, focusing on the behavior of individuals. Spirituality, on the other hand, is all inclusive. â€Å"Spirituality is living one's life from the realization that the body/mind/ego personality we have been taught to identify with is just the tip of our iceberg, our little head sticking through the window of the senses into this world, whereas our true body is the universe. It is recognizing that our perceived world is mostly an illusion, a shared dream we are asleep in, and that the goal of life is to awake to our real Self which is vast and multidimensional--already intimately connected with all of creation, with a twin shadow self that is already scripted, mostly primitive, and hidden from us, bu t that this whole Self is already One with this mystery we call God/dess whose essence can hardly be understood, but to which we give names as Eternal Wisdom, Ultimate Reality, Birther of all Life, S/he Who Is, etc.† So, how can someone take two complex subjects and use one to enhance the other in their life? Is it possible to use a school of psychology to enhance the spiritual life of a person? By analyzing one school of psychology (Rational Emotive Therapy) and by focusing on how it can keep one from focusing on negative and selfish thoughts/acts, how it can make one focus on the things that matter most in life, and how it can help one in spreading a positive way of living, we will see that it is possible for RET to enhance our spirituality. However, we must first learn what RET is all about. Rational Emotive Therapy is amazingly simple. All it entails is for an individual to perform self analysis on their way of thinking and to eliminate all the grandiose words from their vocabulary. By taking the musts, always, nevers, and everyones from our vocabulary, and by replacing them with desire, prefer, and hope, we are more likely to understand that many of our problems and barriers are self made. Instead of viewing each problem in our lives as the end of the world, using RET allows us to step back from the situation and to take a realistic view at the situation. By mapping out... ...rove the things that are within ones control. This way of thinking allows one appreciate the gifts that they possess and how to better utilize them. Other people become less of a factor in one’s unhappiness or emotions, making one in control of their own life and destiny. These results in the ridding of unnecessary quarrels and grudges that exist between those that one feels had wronged them. Therefore, their time is not consumed with negative emotions and thoughts. Instead, one can focus on the deeper meaning of their lives and how to improve it. They can become more comfortable with themselves and experience an inner calm and peace. They strengthen their spirituality and the way they go about their lives. They believe in themselves to make the world a better place. In hindsight, it really is amazingly simple. References 1.  Ã‚  Ã‚  Ã‚  Ã‚  Baute, Paschal. Theological Library. Lexington, KY. Jan 95 2.  Ã‚  Ã‚  Ã‚  Ã‚  Ellis, Albert. Better, Deeper, and More Enduring Brief Therapy. Brunner/Mazel. New York. 1996 3.  Ã‚  Ã‚  Ã‚  Ã‚  Ellis, Albert and Harper, Robert. A New Guide to Rational Living. Prentice-Hall Inc. New Jersey. 1961

Thomas W. Lippmans Understanding Islam Essays -- Thomas Lippman Islam

Thomas W. Lippman's Understanding Islam Thomas W. Lippman gives an introduction to the Muslim world in the book Understanding Islam. He has traveled throughout the Islamic world as Washington Post bureau chief for the Middle East, and as a correspondent in Indochina. This gave him, in his own words, "sharp insight into the complexities of that turbulent region." However, the purpose of the book is not to produce a critical or controversial interpretation of Islamic scripture. It is instead to give the American layman an broad understanding of a religion that is highly misunderstood by many Americans. In this way he dispels many myths about "Muslim militants," and the otherwise untrue perception of Islamic violence. In this way the American reader will become more knowledgeable about an otherwise unfamiliar topic. However, the most significant element of Lippman’s book is that it presents Islam in a simple way that makes the reader feels his awareness rise after each chapter. This encourages him to continue learn ing about the world’s youngest major religion. Understanding Islam dispels many misconceptions about the Muslim world, and presents the subject in a way that urges his reader to further his understanding of Islam through continued study. The book lays the foundation of Islamic basic beliefs and practices. Muslims believe in one God, and feel their religion continues the Judaic and Christian traditions. Arab peoples "trace their origins to the patriarch Abraham, who, according to the Koran was neither Jew nor Christian, but a kind of universal ancestor of monotheists" (5). Thus, Muslims believe in the same God as Jews and Christians. The Islamic translation for God is Allah. Many Americans think of Alla... ... Understanding Islam gives a broad outline which could help to erase American misconceptions about this religion, and could be helpful in easing global racial tensions. The book is not top of the line scholarship about Islam; it is for the uninformed or otherwise unaware beginner. After reading this book the reader has a basic understanding of Islam, devoid of many American or western misconceptions. However, Lippman explains that the holy book is not spelled "Koran," but rather "Qur-an," though he uses the first spelling throughout the book (56). The real version is written in arabic, but I would have rather him used the more authentic spelling. In this way I see that this book was beneficial, but not the final word. It is a good book because it lays a positive foundation for Americans, and hopes to inspire them to continue their study of a fascinating religion. Thomas W. Lippman's Understanding Islam Essays -- Thomas Lippman Islam Thomas W. Lippman's Understanding Islam Thomas W. Lippman gives an introduction to the Muslim world in the book Understanding Islam. He has traveled throughout the Islamic world as Washington Post bureau chief for the Middle East, and as a correspondent in Indochina. This gave him, in his own words, "sharp insight into the complexities of that turbulent region." However, the purpose of the book is not to produce a critical or controversial interpretation of Islamic scripture. It is instead to give the American layman an broad understanding of a religion that is highly misunderstood by many Americans. In this way he dispels many myths about "Muslim militants," and the otherwise untrue perception of Islamic violence. In this way the American reader will become more knowledgeable about an otherwise unfamiliar topic. However, the most significant element of Lippman’s book is that it presents Islam in a simple way that makes the reader feels his awareness rise after each chapter. This encourages him to continue learn ing about the world’s youngest major religion. Understanding Islam dispels many misconceptions about the Muslim world, and presents the subject in a way that urges his reader to further his understanding of Islam through continued study. The book lays the foundation of Islamic basic beliefs and practices. Muslims believe in one God, and feel their religion continues the Judaic and Christian traditions. Arab peoples "trace their origins to the patriarch Abraham, who, according to the Koran was neither Jew nor Christian, but a kind of universal ancestor of monotheists" (5). Thus, Muslims believe in the same God as Jews and Christians. The Islamic translation for God is Allah. Many Americans think of Alla... ... Understanding Islam gives a broad outline which could help to erase American misconceptions about this religion, and could be helpful in easing global racial tensions. The book is not top of the line scholarship about Islam; it is for the uninformed or otherwise unaware beginner. After reading this book the reader has a basic understanding of Islam, devoid of many American or western misconceptions. However, Lippman explains that the holy book is not spelled "Koran," but rather "Qur-an," though he uses the first spelling throughout the book (56). The real version is written in arabic, but I would have rather him used the more authentic spelling. In this way I see that this book was beneficial, but not the final word. It is a good book because it lays a positive foundation for Americans, and hopes to inspire them to continue their study of a fascinating religion.

The Problem and Its Settings

Chapter I: The Problem and its Settings â€Å"You do anything long enough to escape the habit of living until the escape becomes the habit. † ~ David Ryan Introduction Internet and online game addiction, sometimes referred to as cyberspace addiction or online addiction, can manifest itself in many ways in today's teens. If your daughter/son/sister/brother just spent an entire beautiful weekend updating his/her page on Facebook, playing online games on Y8, playing Vice City, battling on WarCraft foregoing a trip with the family to an amusement park or mall, he/she may be showing signs of addiction. The Internet is a seductive place, especially for today's linked-in teens who are far more likely to add graffiti to their friend's Facebook wall than they are to actually get on their bicycle and ride over to that same friend's house. You have to admit it would be a challenge to connect face-to-face with someone you've never met in person and who lives in a different time zone. Therein lies the problem. The Internet is perfect for teens. Today's social networking sites like Facebook and Twitter let them represent themselves as whomever, or whatever, they want. Everything is edited by them, chosen specifically to present the face they want the world to see. And if they decide to change that face, then they just delete some pictures, add some new friends, and voila! – new person! Experts say that as many as 10 percent of Internet users may be considered addicted, although some mental health professionals balk at using that term in a clinical sense. They argue that an activity can only be addictive when it causes a certain type of chemical reaction in the brain, and that's hard to determine. But when you're arguing with a teen about the amount of time she's spending online and she just can't get her paper done because her Instant Messenger keeps alerting her something new and exciting is happening with her best friend, then call it what you like, it's a problem – for you, the child, and the entire family. Many parents feel torn, though, about limiting their children's time on the computer. If a teen is struggling socially, some parents believe any human interaction, even through the computer, is preferable to none. And with teens that are risk-takers or have questionable taste in friends, some parents feel they can better monitor and keep their children safe by letting them stay home, downloading music files and creating quizzes for their Web pages. And many parents just want to avoid the tantrums, the cold shoulder, or the arguments that flare whenever the issue of computer time management comes up. Background of the Study Internet is a global system of interconnected computer networks that use the standard Internet protocol suite (TCP/IP) to serve billions of users worldwide. It is a network of networks that consists of millions of private, public, academic, business, and government networks, of local to global scope, that are linked by a broad array of electronic, wireless and optical networking technologies. The Internet carries a vast range of information resources and services, such as the inter-linked hypertext documents of the World Wide Web (WWW) and the infrastructure to support email. Online game, a game played over some form of  computer network. This almost always means the  Internet  or equivalent technology, but games have always used whatever technology was current:  modems  before the Internet, and hard wiredterminals  before modems. The expansion of online gaming has reflected the overall expansion of computer networks from small local networks to the Internet and the growth of Internet access itself. Online games can range from simple text based games to games incorporating complex graphics and virtual worlds populated by many players simultaneously. Many online games have associated  online communities, making online games a form of social activity beyond single player games. The rising popularity of  Flash  and  Java  led to an Internet revolution where websites could utilize streaming video, audio, and a whole new set of user interactivity. When Microsoft began packaging  Flash  as a pre-installed component of  IE, the Internet began to shift from a data/information spectrum to also offer on-demand entertainment. This revolution paved the way for sites to offer games to web surfers. Some online multiplayer games like  World of Warcraft,  Final Fantasy XI  and  Lineage II  charge a monthly fee to subscribe to their services, while games such as  Guild Wars  offer an alternative no monthly fee scheme. Many other sites relied on advertising revenues from on-site sponsors, while others, like  RuneScape, or  Tibia  let people play for free while leaving the players the option of paying, unlocking new content for the members. Addiction, can also be viewed as a continued involvement with a substance or activity despite the negative consequences associated with it. Pleasure, enjoyment or relief from actual or perceived ailments would have originally been sought; however, over a period of time involvement with the substance or activity is needed to feel normal. Some psychology professionals and many laypeople now mean ‘addiction' to include abnormal psychological dependency on such things as gambling, video games, food, sex, pornography, computers, internet, work, exercise, adrenaline, idolizing, watching TV or certain types of non-pornographic videos, spiritual obsession, self-injury and shopping. The  American Society of Addiction Medicine  begins their definition of addiction by describing it as â€Å"a primary, chronic disease of brain reward, motivation, memory and related circuitry. Statement of the Problem

Is College for Everyone? Essay

Is college for everyone? I am sure this is a question that many future, current, and even graduated college students have asked themselves at one time or another. In her blog posted in 2007 on AssociatedContent. com â€Å"Is College for Everyone†, writer, Pharinet, uses her experience, logic, emotion and reasoning as a college professor to identify the issues and answer the question, â€Å"is college for everyone? † Pharinet says that education is important and that every person has the right to an education, but that it still may not be right for every person to attend college. Pharinet describes to her readers how over the years and reasons why going to college have changed over time. She states, â€Å"often the desire for learning is not what drives students to attend college†(635). Pharinet’s main purpose of this blog is to use her experience in the college field to express her views to the future college students and maybe even their parents that going college may not be the path for everyone, and that sometimes people do not need a college education to be successful in life. Pharinet uses the statistic that approximately 50% of students who begin college never graduate(635). Not every person is ready for the â€Å"freedom† or â€Å"responsibility† that comes with going to college. Courses, homework, projects, and exams are not the only things college students are faced with. Pharinet also explains the finical aspect of attending college and says â€Å"while the cost of college can be offset by grants, scholarships and work-study programs, too many students find themselves in desperate financial situations by the end of their first semester†(635). Pharinet presents a great point when she says, â€Å"If college is for everyone, why do we rely on SAT scores and high school transcripts? †(635). That in itself should make a person question if going to college is really the right place for him or her. If a person has struggled through school up until this or her high school graduation and could not handle the course load assignments and the basic functions of grade school such as reading, writing and math, then maybe college is not the right place for him or her. If a person is not capable of doing this while in grade school and living with his or her parents, who make sure their grades are where they are suppose to be and paying the bills, what makes them think the are ready for them â€Å"freedom† or â€Å"reasonability† college has to offer. In Pharinet’s argument of â€Å"is college for everyone† she express her emotion by saying â€Å"Once upon a time, college was a place you went when you wished to learn†(636). This is followed by â€Å"Now, college is the place you go when you want to get a good job, or appease your parents, or because you are finding yourself†(636). Pharinet is right when she says this. There are so many students who enroll in college today with absolutely no idea of what they want to be or where they want their lives to go for reasons that really have no importance. Just because â€Å"C’s get degrees†(636) does not mean that it is ok to go to college and barely get by and waste everyone’s time involved. There are many successful and happy people in this world today that did not choose the path of a higher education and go to college that would not change a thing about their lives today. To make the decision whether or not to go to college is in the eye of the beholder and only that person whose future will be affected by this decision can truly make his or her own choices in life. Phairnet points out that to keep the world we live in running, we need people who are willing to admit that â€Å"College does not benefit everyone†(636). and to be willing to perform the jobs that do not call for a college education such as factory workers, semi drivers, mail carries etc. At the end of the day, people need to take a look at the big picture and, â€Å"Embrace the reality that college is not for everyone†(636).

The Contemporary International System

The Contemporary International System The structure of the contemporary international system involves many different factors that influence how the world operates today. The international system is defined as the study of the interactions among the various actors that participate in international politics, including states, international organizations, nongovernmental organizations, sub-national entities, and individuals. The study of international relations aims to evaluate how countries interact within the political and social international system.Factors such as, technological change, shifts of national power and various changes in the environment influence today’s system and how we live on a day-to-day basis. History is another factor that must be recognized in the shaping of the world system. Events that occurred in the nineteenth and twentieth centuries have a great impact today, as we are able to make future projections based on historical trends. The operation and stru cture of the international system involves various social and political factors that shape the world we live in today.The shaping of the contemporary system was achieved through the concept of globalization. This idea is often referred to as the â€Å"shrinkage of the world† and has been made possible through the advancement in modern technology. Globalization is the process by which regional economies, societies, and cultures have become integrated through an international network of political ideas. Today, a nation’s technological capability is the main indicator of its power. Technology directly affects a nation’s economic growth though innovation.This growth then allows that country to produce military weapons for protection and could potentially throw off the balance of power between states. Technology and innovation can also determine a nation’s trade capacity, which can limit the amount a country can import and export. A nation with great trade cap abilities will experience international financial flows into their country, thus stimulating economic growth. Technology provides a framework for both the relative and absolute power between states and greatly impacts the structure of the international system.For example, if we evaluate the correlation of power and technology throughout history, we see that the United States and Germany experienced dramatic changes in their global position following the second industrial revolution, just as Great Britain had following the first industrial revolution. These powers have since failed to maintain their place at the forefront of technological innovation, and have faded from the international scene. Countries like Japan have been very technologically advanced for the last 50 years and have moved to the forefront of the international scene.The global scene that was once dominated by the United States, may have a new power due to Japan’s vast technological and innovative capabilities . Businesses have also globalized, as they are now able to interact with companies overseas with the click of a button. Since travel has become â€Å"easy† businesses are now able to meet face to face with their international partners on a regular basis. There are proper customs that people must follow when engaging in foreign business practices. For example, the exchange of business cards is a formal practice in countries like China and Japan.Foreign business associates may see it as a sign of disrespect if one is not educated on the proper customs of that country. The structure and operation of the international system is also influenced by the behaviors of the actors within that system. For centuries, the idea of the â€Å"state† was centered upon the idea of inclusion and exclusion. This idea became the centerpiece of national politics for centuries and is a major reason for conflicts within the system. After the French Revolution these states were formed on the th ree ideologies of realism, liberalism, and idealism.Karen Mingst and Jack Snyder define these ideologies and explain the assumptions behind the weaknesses that lead to misguided policies. Realism instills an appreciation of the role of power but warns that states will suffer if they overreach. The cooperation among states is a way to maximize each individual state’s security and often calls for â€Å"backing† during times of conflict. World War II resembles a realist idea as each state was drawn to fight to maximize its own security. Liberalism identifies the potential for democracies, but also notes that democracies can lead to tyrannies and the threat of a violent collapse.This arose after World War I in response to the inability to control and limit war within the international system. Lastly, Idealism stresses that a state’s values must reinforce any stable political order but recognizes that there is also a potential for conflict. Together these three persp ectives form the core of the contemporary international system. In order to fully understand the contemporary international system, we must first understand the historical trends in the state and international system.International Relations can be traced back to the Peace of Westphalia in 1648 where the modern state system was developed. This instituted the concept of sovereignty, which is defined as absolute and perpetual power invested in a commonwealth. This power does not exist in an individual, but in a state. In this, the leaders are limited by divine law and are â€Å"subject to the laws of God and nature. † This belief is still held today and believers attribute the legitimacy of the state to the consent of the people. After all, the â€Å"people† are the fundamental the source of all political power.In conclusion, the contemporary international system was shaped on the basis of globalization, the behaviors of the actors within the international system, and the evaluation of historical patterns. The world is constantly changing and evolving toward a more connected population. The widespread use of social media and continued advances in technology allow the population to connect with each other as if they were sitting in the same room. As we move toward this new era, we must identify these historical patterns in order to further improve our future international relations.

Animals’ Roles in The Wars Essay

Written by Timothy Findley in 1977, The Wars is a novel that explores the theme of young human life under the pressing concerns during the war, specifically the First World War, seeing the world of soldiers turn into a world of violence, and how these soldiers have turned into brutes themselves. The character of Robert Ross, a nineteen year-old Canadian officer and whose life is narrated mostly from the third-person point of view, is revealed as a character that has a concern for animals—thus prompting Ross to save the horses which cost him his life in the end—amidst the brutal turn of events where death was almost certain in the killing fields. The birds, coyote and rabbits also symbolize certain events in the story.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Soldiers are typically known to be highly sensitive of their surroundings when in the fields for they cannot exactly pinpoint where and when combat might ensue or from what direction the enemy might be coming from. This is perhaps one of the reasons why Ross was able to notice the chirping of the birds while he and the rest of the soldiers were out in the war. Ross was able to take notice of the fact that each time the birds stopped singing, an attack from the enemy soon takes place. Perhaps it was mere coincidence, although one can strongly tie that event with the attacks that followed thereafter as birds are familiar with their environment more than the soldiers; slight changes in their environment, especially changes which have a lot to do with probable dangers; cause the birds to fly away. Taken with the context of the encounters of Ross with the birds, it can be said that those birds served as warning signs for the young soldier. Whenever the birds stopped singing, it is almost certain that Ross is about to encounter danger along the way. â€Å"The birds, being gone, had taken some mysterious presence with them (p. 81),† showing how the sudden absence of these birds felt rather unusual, as if to signal something bad is about to happen.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   It is unusual as well for man and beast to have a close relationship, especially when the animal is known to be a hunter and can be a threat to the security of man. But more than that, any relationship between man and beast can mean simple companionship to a deep friendship. As far as Ross and the coyote are concerned, it can be said that the animal accompanied the young soldier to a certain extent in the story. â€Å"One night, Robert ran with a coyote (p. 25)† and when the men were out for a drink the coyote also â€Å"drunk at the brink (p. 27)† of the water â€Å"and suddenly sat (p. 28).† An observation of these rather unusual events would tell us that the coyote acted as if it was a member of the soldiers. This is interesting as it presents a revealing irony one can not easily notice; soldiers in the war, as Ross himself has observed, are violent men who are more like beasts who wielded weapons to kill. With the presence of the coyote among the group, it can be said that they, too, were much like the coyote. The soldiers, in fact, â€Å"gathered like whispering conspirators around the edges of a bright sheet of water (p. 27),† a sly trait typical to that of coyotes.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   While coyotes symbolize how men in the war have turned into beasts, rabbits on the other hand serve as reminders for Ross to treat animals in general with respect as if they were human beings. On one occasion, Ross was hesitant to kill the rabbits as ordered by his estranged mother, Mrs. Ross, shortly after the death of Rowena, Robert’s older sister, since they gave him memories about his older sister and since Rowena owned those rabbits. â€Å"Rabbits had to die, and Robert had to do it (p. 18),† which presents one conflict in the novel—the conflict between the command to destroy the animals which pin back memories and the apparent weakness of the main protagonist to kill even animals. It can be said that if Ross decides to kill the rabbits, it was like as if he has killed the memories of Rowena. If he decides not to kill them, it proves that he is unable to even wield a weapon against these small animals, which is of course not a good sign for someone who would enlist in the army during the war. It also shows how Ross was more human than anybody else in the story, especially his estranged mother and the rest of the soldiers in his group. His inclination to preserve whatever memory remains from the departed tells us that Ross is not keen to destroy, or that he is not a natural â€Å"destroyer† of animal life which, ironically, cost him his life as he tried to save some of the Army horses after killing two of his fellow soldiers.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The point where Ross tries to save the Army horses was also the time when he finally turned to madness and prompted him to kill the lives of his fellowmen. Apparently, it is a contrast which tells us that insanity can push a person to kill other people yet care for beasts. That is because Ross himself has finally become a beast near the end of the story and, thus, he is now more than inclined to save his own kind rather than protect and preserve the life of other men. He is no longer the same man at the start of the story who was afraid to kill. This transformation can be attributed to the onslaught of the war, which seemed to have absorbed Robert right into it. As he was now unable to rise above the madness of the war, Robert Ross eventually turned quite like the rest of the army, willing to kill and die just so to save other lives although this time he saved the lives of horses.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The animals in the story offer an interesting insight into some important events in the novel, especially in terms of how the life of the protagonist, Robert Ross, always hanged in the balance of making crucial decisions. In general, the story is able to reveal how the lives of soldiers always deal with certain conflicts individually and together as a group. Findley’s novel is also able to show how young minds of young individuals tend to fold under pressing moments in their lives. Reference Findley, T. (1996). The Wars. Penguin: Canada.

Explain the Decision Making Process with Example of Your Own

EXPLAIN THE DECISION MAKING PROCESS WITH EXAMPLE OF YOUR OWN. Introduction:- Decision making is an integral part of the most of the top manager's duties. Not even a single day passes without taking decisions particularly in modern organisations. Hence, management and decision ­ making are considered as inseparable. In fact, whatever a manager does, he can do it only by taking some decision. All matters related to planning, organization, staffing, directing and controlling are engrossed in decision making process. That is why it is aptly pointed out that management is essentially a decision-making process.The survival and future success of any enterprise is directly related to the ability to take timely and appropriate decision by the executives. Thus decision-making is said to be the heart of management. Lot of planning exercise is to be initiated by the manager before taking any viable decision. The manager has to carefully plan and decide what to do or what not to do. Wrong decis ions quite often are proved to be either costly or futile. To prevent such losses, decision-making process remains to be the core are in all planned activities of the modern corporations. The selection from among alternatives of a course of action†, according to this definition, picking one course of action among alternatives available is termed as decision-making as per Koontz and Weinrich. In the words of George Terry,†decision-making is the selection of a particular course of action, based on some criteria, from two or more possible alternatives. † We can define this concept also as the process of choosing between various alternatives for achieving a specified goal. Every decision must take into consideration needs and future uncertainties.As per Herbert Simon there are three major steps in the decision making process. Decision making is about choosing from several options or ideas and taking action to generate a particular result. It is usually considered to be a rational and logical thinking process. J>Recognition and understanding of the problem. J>Various alternatives may be developed. J>careful assessment of alternatives available for taking a better decisions. Characteristics J>Decision making is a continuous process. J>The question of decision-making process must always be rational when there are alternatives.J>A decision-making process must always be rational and purposeful. J>Decision making is an intellectual process supported by good reasoning and sound judgment. J>Decision making is all pervasive in the sense that all levels of managers need to take decisions of varied nature. J>Decision-making is always related to future only. Troes of Decisions: Managerial decision may be classified into two categories, the first category includes the typical, routine and unimportant decisions and the second category covers most important, vital and strategic decisions.Apart from decisions are taken at different levels for meeting different p roblems. Oraanisational Vs Personnel Decisions:- As explained by Chester. I. Bernard, the decisions taken by the manager in his official capacity are termed as Organisational decisions. These decisions have a direct bearing on the functioning of the firm. Decision relating to reward systems or transfer of workers can be cited as examples under this category. In contrast to this, some times, decisions may be taken by the manager in his individual capacity and such decisions are termed as personal decisions.They may partly affect the personal life and partly affect the organization. Example,decision to quit the organization comes under this category. Routine Vs Strategic Decision:- Routine decisions involve little risk and uncertainty. Hence, they do not call for extraordinary judgement and thinking. They are mostly related day-to-day conduct of the business and taken repetitively. That's why they are normally taken at lower levels of management. On the other hand strategic decisions are taken by the top level management. Either they are concerned with policy matters or with long-term commitments of the organization.They require thorough understanding, analysis and best judgement, pertaining to location of the plant, type of technology and channel of distribution are the best examples of this type. Policy Vs Operating Decisions:- Policy acts as guidelines for future action. Hence,decisions pertaining to policies are usually taken by the top management. They are considered to be very important since they affect the total organization. While operating decisions are administrative in character, they help in translating policies into action.Decisions relating to a new incentive scheme may be termed as a policy decision. Decisions relating to the methodology of implementation of such incentive scheme are termed as operating decisions. Programmed Vs Non-Programmed decisions:- Programmed decisions usually deals with routine and repetitive problems. For dealing such pro blems, systematic policies, procedures and rules are established. Programmed decisions can be taken with little ease as everything goes according to some set of rules. But Non-Programmed decisions cover mainly unexpected events and challenges.In other words, each problem is unique in nature. For dealing with such special problems, executives usually refer them to the top management, tackling such situations , the manager needs expertise,intuition and creative thinking. Individual Vs Group decisions:- Decisions taken by the individual in his personal capacity are known as individual decisions. Organisations which are small in size can accommodate this type of decision-making process. When organizations grow in size and stature, complex problems do come into picture.Group decisions are considered to be the best under such situations. Group decisions represent the thinking of more than one executive. The various steps involved in the decision-making process are as explained below:- Ste p 1 – Defining the oroblem The first step is to define the real problem, money and efforts are going to be wasted if the problem is not determined correctly. That' s why, accurate diagnosis of the real problem is necessary to find out right solution. We should look at the real causes and for the remedial measures by knowing the inner details of the problem.Knowing only the outer surface of the problem and arriving at decisions may lead to fallacious conclusions. SteP 2- AnalYSing the Problem Once the problem is clearly defined, then, it must be analysed in the light of data pertaining to various factors that surmount the decision. Every situation may have some advantages and limitations. Necessary steps should be laid on locating the limitations and obstacles in achieving the desired result. Necessary care should be exercised in avoiding personalized bias in judging the certain factors. Analysis of crucial factors provides a sound basis for making effective decisions.Step 3- Developing alternatives The analysis of the problem becomes complete once it throws light on several alternative solutions. In fact, the success of decision-making process depends upon the ability of an executive in developing alternative solutions to a given problem. This requires lot of imagination, experience and judgement. Exploring the positive or negative impact of such alternatives forms as a solid base for sound decisions. Step 4- Evaluating alternative Once the alternatives are developed , the next step is to evaluate them in terms of their cause, time , impact and objectives etc.Many a time, either marginal cost or cost-benefit analysis is used to bring out the tangible benefits of each of such alternatives. Each alternative solution may have its own merits and de-merits. They should be compared with other alternatives for the purpose of appraising the real impact. As per Mr. Peter F Drucker, the important criteria for evaluating the consequences of different alternatives are risk,economy, time and limitations. Steo 5- Selecting the best possible solution Selection usually involves choice making. It is the last step in decision-making process.The manager has to select such an alternative course of action which can make the maximum contribution to the goal. It is not always possible to select the best alternative for a given problem. That is why the manger has to rely upon such course of action which can yield good results under a given set of circumstances and limitations. Step 6- Imolementing the decision Once the best alternative is selected, it must be implemented. This step mainly deals with the execution of the decision taken. It involves development of step by step plans, selling the idea to sub-ordinates and seeking co-operation from the needy people.At this stage, the decision is converted into action. The decision must be implemented in the right time and that too in a proper way. Step 7- Evaluation of Decisions The last step in decision-mak ing process is evaluation. The actual results of the decision should be compared with the expected results in order to locate the reasons for deviations. This review is a continuous process and it generates information for necessary feedback for further improving the decision-making process in future. Rationality in decision-making Rationality refers to objective and intelligent action.A decision is said to be rational if appropriate means are chosen to accomplish desired objectives. It implies that decision-maker tries to maximize the values in a given situation by choosing the most suitable course of action. A good decision depends on the makers being consciously aware of the factors that set the stage for the decision. Obtaining complete rationality is not always possible. That is the reason why people prefer to take satisfactory decisions instead of ideal or optimum decisions. Managers are not always confronted by the problem of rationality in decision-making.In practice, they c onfine themselves to few important alternatives which have limited risks combined with favourable consequences. Limits of Rational Decision making Managers are not always rational in their decision-making. They cannot always abide by the demands of rationality in decision-making process. There are some limitations to that and of which are as explained below. Since decisions are related to future, Managers cannot foresee all the consequences accurately. Moreover, lack of complete knowledge about the problem also makes it impossible to choose a good decision.Due to time and cost constraints, all complex variables that have a bearing on decision cannot be examined fully. Hence, the decision maker is forced to strike a balance between complete rationality and hard realities on the ground. The impact of all the variables cannot be ascertained because some of them are intangible. The consequences of various alternatives cannot be anticipated accurately. Hence, decisions taken under uncert ainty cannot guarantee the success of decision-making process. The Human factors like value systems, perceptions, social factors, institution etc. are the main limits on rational decision-making. Managers, being human beings, are greatly influenced by their personal beliefs, attitudes and biases. Because of this, the capacity of a decision-making process varies from individual to individual and from situation to situation. Every manger is vitally concerned with the above limitations in his approach to rational decision-making. He has to collect all the relevant information and try to overcome the above limits on rationality and choose the most rational decision for solving any given problem. Ba†iers of Effective Decision MakingApart from the above limitations, decision-making process remains to be ineffective because of the existence of various barriers in organization structure. These barriers impede the process of identification of problems. It's analysis and the development of the solutions. The following are the important barriers that can block managerial effectiveness in choosing the most suitable decision as per Elbing. The tendency of a human-being to evaluate a given problem with pre-conceived notions, act as a stumbling block in understanding the real situation.Though it's dangerous, managers feel safer if they do not change what is familiar. Eventually, the ineffective decision of a familiar way becomes accepted rather than considering new and innovative means. Many managers fail to demarcate the symptoms from the main problem. Many mangers have a tendency to respond to the problem instantaneously without proper infonmation and thinking. If they gather more infonnation, they become rather than what is unique in new problem. The above problems are mainly responsible for either indecision or for half decision in the modern organizations.Knowledge of the above problems will surely help the managers in arriving at pragmatic decisions. The followin g suggestions can be offered to overcome the above barriers so as to make the managers more effective in decision-making process. Avoid premature evaluation. Initiate impartial probing by avoiding personal biases on the outcome. Develop a sound system that can supply adequate information for making decisions. Encourage group leaders to respond to a given situation and compare the pros and cons of the solutions offered by the two groups for making an effective decision.Encourage innovative thinking among the sub-ordinates so as to identify the crux of the problem without waste of time and money. When decisions of critical and pivotal in nature are to be taken, encourage group thinking. For this, the problem is to be presented to the sub-ordinates first and they are asked to develop as many solutions as possible in a free environment. Techniques of Decision -making Brainstorming:- Brainstorming is the oldest and widely followed technique for encouraging creative thinking. It was origi nally developed by A. F. Osbom. It involves the use of a group.This is an approach to improve problem discovery and solving by encouraging sub-ordinates to give their ideas and solutions in a free environment, they will generate creative ideas. Continuous interaction through free discussions may result in spontaneous and creative thinking. The larger the number of solutions , the fairer are the chances in locating an acceptable solution. The research proves that on hour brainstorming system is likely to generate 50 – 150 ideas. It is interesting to note that while most of them are proved to be impracticable, at least, some of them merit serious consideration.This group process is not without limitations. It continues lot of time and therefore,is an expensive exercise. Secondly,it emphasises only quantity of solutions which more often than not proved to be superficial. By overcoming the above limitations, a modern manager can use this an an effective tool. Some of the claimed advantages of the brainstorming technique include:-  » It reduces dependence on a single authority figure.  » It encourages the open sharing of ideas.  » It stimulates participation among group members. It provides individual safety in a competitive group.  » It maximizes output for a short period of time.  » It ensure a non evaluative climate.  » It tends to be enjoyable and stimulating. Synetics- When compared to Brainstorming, synectics is a new concept developed by William J. J. Gorden. The terms ‘Synectics' is derived from a Greek word which refers to â€Å"Fitting together of diverse elements†. It starts on the premise that this concept encourages novel thinking for the development of alternatives through putting together different ideas which are distinct from each other.A given problem is presented to a group of people with different backgrounds and varied experience. It is the responsibility of the group leader to present the problem and lead the di scussions in order to stimulate creative solutions. This approach ensures on the spot evaluation of members suggestions. The leader who is a technical expert is always assisting the group in evaluating the feasibility of their ideas. But experience shows that synectics has been less widely used than â€Å"Brainstorming†. When the problem is real tough and challenging, this approach is used for effective decision-making.Like Brainstorming it also suffers from the same range of limitations. The synectic techniwue includes the following steps:- Problem statement and background information stage:- The group leader describes the general area of discussion but avoids identifying the specific problem . Creative thinking on the problem is encouraged. The leader presents background information on the problem and the goals associated with the idea solutions. Good wishing stage:- Group members are encouraged to wish for anything that comes to mind that could address the problem.As in br ainstorming, in this â€Å"freewheeling stage† people are encouraged to generate wild ideas and to hitchhike. Exploring ideas and not evaluating them are of utmost importance at this stages. Excursion stage:- Paricipants are asked to forget about the specific problem. They are asked to generate ideas about a somewhat unrelated are that eventually might be related to the problem at hand. Forced-fit stage. Participants take ideas from the excursion stage and force them to fit the initial problem. Although this often appears quite unusual and obtuse, it is intended to encourage creativity.In fact,evidence suggests that many great thinkers develop ideas from such experimental thinking. Intemized response stage:- The group picks one of the ideas generated during the forced fit stage and pursues it further. The idea is dissected on only its positive aspects are identified. After all the positive aspects have been explored,the idea's limitations are addressed. This focus on the posi tive is intended to encourage productivity and creativity. The outcome of the synectic process is a single unique plan or decision that has undergone considerable evaluation.The process tends to produce innovative ideas. Synectic approach can be quite useful for creative planning and decision making. Its cost is high. Furthermore, it produces only one potential solution to a problem. If that solution turns out to be unusable,the problem remains, and the process has failed. The Nominal Group: The nominal group consists of people knowledgeable on the issue to be decided who are in the same physical location and who are aware of each other but who do not directly interact while they are working together.The specific techniques for using the nominal group in decision-making vary with the situation, but usually the following steps are involved. l> The manger brings the group together and outlines the problem. l>Each member of the group generates a number of ideas in writing. l>Each membe r then presents a single idea at a time to the entire group. The ideas are written on a blackboard or on large pieces of paper, and discussion of them is limited to clarification. When no further ideas merge, or when the manager feels the process has gone far enough, each member votes on the ideas, again in writing.The final decision is summed outcome of the individual votes, but the manager is free to accept or reject it. Ooerations Research:- The Origin and development of operations research is attributed to military operations and applications in 2†³Ã¢â‚¬  world war. The war put tremendous pressure on the use of available scarce resources for various strategic and tactical operations. The success of operations research in developing options of effective and efficient nature was instrumental in making this approach rather dependable in decision making process.Now-a-days, greater emphasis has been laid on the use of mathematical models to reflect different options and constra ints in a situation and their effect on a selected goal. This quantitative approach to decision-making is usually referred as â€Å"Operations Research†. Of late, it has become an invaluable tool in the kit of a decision-maker. Operations Research employs optimizing models like Linear Programming, Project Management,Inventory Control, Decision Theory and Waiting Line Theory.Operations Research is the systematic method of studying the basic structure, functions and relationships of an organization as an open system. It always adopts a systems approach to management in getting things done. It is constantly interested in developing optimal solution with limited resources in a given situation. It covers six steps in its approach to problem solving. They are: a. Identification of a problem. b. Construction of a mathematical model to investigate the problem. c. Developing a good solution. d. Testing of the model in the light, the data available. e.Identifying and setting up of cont rol points. f. Implementation of the option as a solution to a critical problem, putting a solution to work. In essence, Operations Research attempts to develop the best solution that will contribute to organizational goals. Limitations of Operation Research:- Operations Research technique is not †¢ panacea to all the problems of modern management. In other words, it is not the end. Since Operations Research does not take intangible aspects into consideration, subjective judgement becomes difficult under this model.As the Operations Research technique directly depends upon the use of mathematical and statistical tools,it is increasingly becoming complex and costly exercise. Since decision making is a human process,It cannot be predicted properly. At the same time, the impact of such factors cannot be measurable. Delphi Technique:- It is a technique normally used for forecasting future events. It is a group decision making technique. Under this method, independent opinions are s ought from the members repeatedly so as to develop a best solution to a given problem.The success of Delphi technique depends upon a simple technique of understanding the problem from the other man's perspective. This ensures success. Though it is a useful technique, since it involves time and cost,it can not be tried in all situations. At the operations level hundreds of de(isions are made in order to achieve local outcomes that contribute to the achievement of a company's overall strategic goal. However, all these decisions are interrelated and must be coordinated for the purpose of attaining the overall company goals. Many decisions-making situations occur under conditions of uncertainty.For example, the demand for a product may not be 100 units next week but may vary between 0 and 200 units, depending on the state of the market, which is uncertain. Decision analysis is a set of quantitative decision-making techniques to aid the decision maker in dealing with a decision situation in which there is uncertainty. However, the usefulness of decision analysis for decision making is also a beneficial topic to study because it reflects a structured, systematic approach to decision making that many decision makers follow intuitively without ever consciously thinking about it.Decision analysis represents not only a collection of decision-making techniques but also an analysis of logic underlying decision making. The general process of the Delphi technique follows: A panel of people who are knowledgeable about a particular problem is selected. The members of the group never actually meet. The panel can have members both inside and outside the organization, and the individual members may or may not know who the other members are. A questionnaire about the problem to be solved is sent to each members of the panel. Each person is asked to make anonymous suggestions.These suggestions are pooled, and a feedback report is developed. The feedback report and a more advanced, second stage questionnaire are sent back to the panel members. Each panel member independently evaluates the feedback report, votes on the priority of the ideas contained in it, and generates new ideas based on it. The process is repeated until a consensus is reached or until the manager feels that sufficient information has been received to make a decision. A final summary feedback report is developed and set back to the group members. A major advantage of the Delphi approach is its anonymity.In groups that interact face-to-face, one person may dominate, or everyone may watch the manager for clues to what is wanted. Further is interacting groups and individual may take a stand and not want to back down for fear of losing face. Frequently experts are more concerned with defending their position than with reaching a good decision. Electronic meetings: The most recent approach to group decision making blends the nominal group technique with sophisticated computer technology. It's cal led the electronic meeting. The major advantages of electronic meetings are anonymity, honestly and speed.Participants can anonymously type any message they want and it flashes on the screen for all to see at the push of a participant's board key. It also allows people to be brutally honest without penalty. And it's fast because chitchat is eliminated, discussions don't digress and many participants can â€Å"talk† at once without stepping on one another's toes. Experts claim that electronic meetings are as much as fifty five percent faster than traditional face to face meetings. Phelps Dodge Mining for instance, used the approach to cut its annual planning meeting from several days down to twelve hours.Yet there are drawbacks to this technique. Those who can type fast can outshine those who are verbally eloquent but lousy typists, those with the best ideas don't get credit for them, and the process lacks the information richness of face to face-to-face oral communication. Bu t although this technology is currently in its infancy, the future of group decision making is very likely to include extensive use of electronic meetings. Decision making without probabilities:- A decision making situation includes several components, the decision themselves and events that may occur in the future, known as states of nature.Future states of nature may be high or low demand for a product or good or bad economic conditions. At the time a decision is made, the decision maker is uncertain which state of nature will occur in the future and has no control over these states of nature. When the probabilities can be assigned to the occurrence of states of nature in the future, the situation is referred to as â€Å"decision making under risk†. When probabilities cannot be assigned to the occurrence of future events, the situation is called â€Å"decision making under uncertainty†.Each decision will result in an outcome or payoff, for each state of nature that w ill occur in the future. Payoffs are typically expressed in terms of profit, revenues, or cost. For example, if decision 1 is to expand a production facility and state of nature a is good economic conditions, payoff la could b e $100,000 in profit. Once the decision situation has been organized into a payoff table, several criteria are available to reflect how the decision maker arrives at a decision, including maximax, maximin, minimax regret, Hurwicz, and equal likelyhood.These criteria reflect different degrees of decision-maker conservatism or liberalism. On occasion they result in the same decision; however, they often yield different results. Different decision criteria often result in a mix of decisions. The criteria used and the resulting decisions depend on the decision maker. For example, the extremely optimistic decision maker might disregard the preceding results and make the decision to maintain the status quo, because the maximax criterion reflects his or her personal decision-making philosophy.